Through these unprecedented times, we've continued to emphasize what is most important: our customers, our team members, and our community.
Our highest responsibility to you is the continued delivery of our essential waterproofing services.
We are still open and operating at capacity in order to serve you best.
As we continue to monitor the impacts of COVID-19, your health and well-being remains our priority. Rest assured, we are taking all necessary actions to protect our customers and employees per guidance from public health authorities. There is nothing we care about more than the safety of our customers and employees.
Since 2004, we have been there when you've needed us. We've been ever-passionate about providing exceptional foundation waterproofing service. This pandemic has brought us together by rallying our greatest strengths of customer service, professionalism, and safety. While always important, these values have never been more pertinent as we navigate these unprecedented times together. Thank you for your ongoing support.
Wishing you comfort and safety in this trying time,
The TCS Family
We live and breathe this philosophy day in and day out! We are passionate about providing exceptional foundation crack repair service from start to finish on every project. It’s our collective goal as a team to build our business relationships one customer at a time.
Foundation repairs don’t have to be a stressful experience. By offering our customers free, no obligation estimates, face-to-face consultations to identify and assess the problem, discuss the benefits of different types of repairs and extensive warranties…we take the worry out of crack repairs.
Our customers truly come first!
The Crack Specialists team has built its reputation by providing industry-leading customer service and work. It’s the perfect combination of selecting only the best technologies, materials and team of experienced technicians. Plus, all of our work is backed by an assortment of comprehensive warranties.
Our priced-right solutions provide value for this investment in your home and peace-of-mind. With that in mind, we have provided some references in our Frequently Asked Questions section to help you understand some common foundation water problems.
We feel fortunate to have earned our customer’s trust, a trust that has led to years of complaint free crack repair solutions.
Not only is The Crack Specialists locally owned and operated, but we strongly believe in ourresponsibility to contribute back to the community and its efforts to become greater and stronger. Here are two examples of how we get involved with local charities and community run programs.
Here are highlights of recent testimonials that comprise our almost perfect rating on HomeStars. We are always grateful for the kind compliments we have received over the years, which is the result of our customer first philosophy and level of service. Some things NEVER go out of style.
You’re invited to visit HomeStars by clicking to read more about past customer’s experiences, or add your own review on our google reviews by clicking the link http://bit.ly/2UdmaAoTheCrackSpecialistsGoogleReviews, we value your opinion!
We had a crack in our basement foundation that was seeping water. We called The Crack Specialists and they showed up promptly to give us a quote. They were very flexible with times in setting an appointment which served us well because we work shift work... Read More~ uws15868666 in Waterloo
Lately, I found the carpet in the basement got soaked up and I called The Crack Specialists whom I found it through Google Search. I called them and got an inspection the next day and the problem area was quickly located. The price quoted is very... Read More~ Kang Wong in Toronto
I called the Crack Specialist to fix a floor to ceiling crack that we found in our foundation. Richard & Eric were the repair team that came to our today. It appears the crack had a little DIY repair on it from the previous home owners which made ... Read More~ Karen from Kitchener
I had a small leak in the basement so I called The Crack Specialists and Wes arrived. He was friendly and professional and discovered where the leak was coming from. It wasn't a job for Wes or The Crack Specialist but he kindly recommended who wou... Read More~ Joanne in Waterloo
~ Very happy customer in Cambridge
Trevor and Alex from The Crack Specialists were great. Showed up early and got job done in half the quoted time. Good quality repair and cleaned up their mess before they left. Price quoted was final cost. Does not get much better than this. Highl Read more...
~ Faye in Kitchener
I got tired of having a wet basement so I called the crack specialists the end of Feb to come have a look , it turns out we had a giant crack in the wall under neath the wall panelling they fixed it for me and installed a sub-pump six months later Read more...
~ Beth and Gerry in Kitchener
Wes came first to look and gave us the estimate. Today we had Richard and his co-worker Eric come in to fix the problem. Both men were gentlemen, friendly and courteous. They did not mind us watching them, and explained things as they went about d Read more...
I initially spoke with Lori Martin from the Crack Specialists regarding repairing my leaking foundation. She was very friendly, easy to talk to, and quick to respond to my emails/phone calls. Todd Martin then assessed the issue with my foundation Read more...
~ Miyee in Kitchener
My contractor called the Crack Specialist and made an appointment for an estimate. I think there was a miscommunication with my contractor, as I was told one time, but when Wes arrived he told me it was actually an hour earlier. Even though our ap Read more...
Due to high demand, the wait was approximately 5 weeks to have the job completed to our basement. The staff at the office listened to our request as we are trying to complete a renovation. They put us on a cancellation wait list and two days later th Read more...~ Richard in Waterloo
Watch Brian’s video and find out the benefits of having your contractor Baeumler approved!
The Crack Specialists is involved and has memberships with the following organizations:
Better Business Bureau (BBB)
Greater KW Chamber of Commerce
Workplace Safety and Insurance Board (WSIB)
Waterloo Regional Apartment Management Association (W.R.A.M.A.)
Call to book your appointment today